Our main focus for IT managed services is embraced by the ITIL (IT Infrastructure Library) guidelines and disciplines.
ITIL is the de-facto global standard in the area of service management.
© 2005 Evros The Computer Centre
..by Gaisan Technologies
Every organisation, depends in part on their IT infrastructure to remain competitive & efficient and to ensure static workers are mobile and mobile users maximise their productivity for the business.
It therefore follows that the IT function is one of the most essential resources within a business entity and so supporting this function is critical to any success, whilst ensuring capital expenditure and associated costs are kept to a minimum.
A remote managed service has been presented as the most efficient solution to improving the responsiveness of the helpdesk or support departments. Its largest single contribution is being the tool that removes the need for support staff to physically visit a server, users PC or laptop to resolve technical issues.
Key Benefits of Managed Services:
Our service is broken down into three areas, Reactive, Proactive service and Remote Management, all three work in tandem to provide our customers with a cost effective solution to managing their IT department.